New Delhi: The Minister of State (MoS) for Health & Family Welfare, Ashwini Kumar Choubey, said in today in Parliament that as on 3 December, 9,124 private hospitals are empanelled under Ayushman Bharat-Pradhan Mantri Jan Arogya Yojana (AB-PMJAY). A real time dashboard is active where all implementing states provide details of utilization of benefits in empanelled hospitals in all districts. Regular reviews are held in cases of apparent underutilization or over utilization.
Beneficiaries reach out to implementing State Health Agency (SHA) or the National Health Authority (NHA) when denied treatment at any empanelled hospitals.
So far, 346 such complaints were received over the NHA helpline and grievance portal that were resolved with the help of the concerned SHA.
Beneficiaries are also informed through auto messages from the system from the time they register for e-cards, and are provided the helpline number for any complaint or grievance.
Further, regular IEC activities are undertaken by implementing SHAs to make beneficiaries aware about the scheme and how to utilize benefits under the scheme.
The Minister of State (Health and Family Welfare), Ashwini Kumar Choubey stated this in a written reply in the Lok Sabha today.
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