New Delhi: National Electronic Toll Collection (FASTag) program, the flagship initiative of the Ministry of Road Transport & Highways (MoRT&H) and the National Highways Authority of India (NHAI) has been implemented on pan India basis to remove bottlenecks on toll plazas and ensure seamless movement of traffic and collection of user fee as per the notified rates, using passive Radio Frequency Identification (RFID) technology.
To give a major fillip to enhance digital payments and bring in enhanced transparency, the Ministry had mandated to declare all lanes of fee plazas on National Highways as ‘FASTag lanes’ by 1 December, 2019. One lane (in each direction) would be kept as a hybrid lane to accept FASTag as well as other modes of payment.
As the December deadline approaches, a conscientious decision has been taken to start the trial run of the FASTag mandate at identified National Highway (NH) fee plazas w.e.f. November 1, 2019, onwards and progressively increasing to all toll plazas.
Nodal Officers have been designated for each NH fee plaza to closely monitor implementation of the FASTag mandate & trial run and to take necessary measures to remove any bottlenecks identified. Nodal officers and regional officers (ROs) share the learning experience with others.
Daily video conferences and review meetings are being conducted by the Chairman of NHAI with all concerned ROs, and officials of NHAI headquarters and Indian Highways Management Company Limited (IHMCL) to review the preparedness of the December mandate. During trial runs, each vehicle without FASTag is being approached & apprised of the benefits and are offered FASTag. To increase the awareness among common commuters, marketing and promotional activities are being carried out through various channels such as national and local newspapers, and magazines.
As of today, FASTag may be purchased from over 28,500 point-of-sale locations, set up by various banks and IHMCL/NHAI, which includes all national highway fee plazas, RTOs, Common Service Centers, transport hubs, bank branches, and selected petrol pumps. For the retail segment (car/jeep/van), FASTag may be purchased online on Amazon and by visiting websites of different member banks. FASTag has also been made available at over 12,000 bank branches of prominent private sector banks like ICICI Bank, Axis Bank, HDFC Bank and others.
To search for the nearest point-of-sale locations, one may download the ‘My FASTag App’, or visit www.ihmcl.com or call 1033 (NH helpline number). For recharge facility, NHAI/IHMCL has developed a UPI powered recharge facility via the app. FASTag can also be recharged by visiting bank portals through net-banking, credit/debit card, UPI and other popular means of payment.
As per a Government Gazette notification, any vehicle without a FASTag entering into a FASTag lane at an NH fee plaza will have to pay a fee equivalent to two times the fees applicable to that category of vehicle.
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