Good Governance, Digital Governance meet resolves to develop J&K, Ladakh UTs as models of excellence

New Delhi: The two-day Regional Conference on Replication of Good Governance Practices in Union Territories (UTs) of Jammu & Kashmir (J&K) and Ladakh being organised in Jammu concluded on 16 November. The Conference was inaugurated by Union Minister (PP) Jitendra Singh, and hosted sessions on Digital Governance, Citizen Centric Governance, ‘Select Innovations’, and Capacity Building and Personnel Administration.

The Lt. Gov. of J&K, G.C. Murmu; the Secretary DoPT and DARPG, C. Chandramouli; J&K Chief Secretary, BVR Subrahmanyam; Additional Secretary, DARPG, V. Srinivas, and other senior Officers were present during the inaugural session.


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The Advisor to Lt. Governor J&K, KK Sharma; Additional Secretary, DARPG, Government of India, V. Srinivas; Principal Secrertary, AR, J&K, Rohit Kansal; Secretary GAD, Farookh Ahmad Lone; Joint Secretary, DARPG, Jaya Dubey, and other delegates were present during the Valedictory session.

On the Inaugural Day, a session on ‘Public Policy and Governance’ was organised which was chaired by Arun Kumar Mehta, the Financial Commissioner of Finance Department, J&K. He said that good governance is about ensuring greater good for the people, especially poor people who don’t have a voice in the system. He emphasised the fast and efficient delivery of services.

Additional Secretary of DARPG, V. Srinivas, underscored the importance of the conference as 19 states and 4 UTs were participating. He said that successful implementation of priority programmes is important for achieving Prime Minister Narendra Modi’s ‘New India’. While quoting the examples of e-mitras and digital merchants, Srinivas said that digital transformation is an important part of good governance.


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For an inclusive model of Governance, the digital divide needs to be reduced, Srinivas added. He mentioned various initiatives across the country, including Swacchh Bharat Abhiyan and Education. He quoted the examples of Banko Bikano of Bikaner, Ambikapur model, Foot soldiers in Chhattisgarh and Unnayan Banka model, among others.

He also quoted the examples of UPI, BHIM app, DBT, Common Service Centres, and Aadhaar scheme with regard to implementation of Digital India.

Speaking about e-Vidhaan, Satya Prakash, Joint Secretary, Ministry of Parliamentary Affairs, said that National e-Vidhan Application is a ‘one nation, one application’ program which will be a huge and authentic knowledge pool for members, researchers, media and citizens. All members will be linked through telephone and email, and be cost a effective model, he said.


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He added that it is a digital legislature using digital tools for rule & role clarity. Quoting its features, Prakash said that it leads to inhouse automation, responsive and responsible information, and wifi enabled Houses.

Speaking about the factors influencing public policy and governance, Jaya Dubey, Joint Secretary of DARPG, said that upgrading technology requires amendments in laws. She added that reforms in public administration are essential for good governance.

Dubey stressed that expertise in policy making, ethics, and time bound decisions are important, and extensive deliberations are required on them. She also spoke about the outcome budget, and said utilisation certificates should be issued on the basis of physical progress.

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During the Valedictory session held in Jammu, the Conference unanimously adopted the Sushasan Sankalp outlined below after intensive deliberations held over two days. The Conference resolved that Government of India and the participating State Governments and the Union Territories of Jammu & Kashmir and Ladakh shall collaborate to:

  1. Develop the Union Territories of Jammu & Kashmir and Ladakh as models of administrative excellence using digital technologies in implementation of welfare Union Territory (UT) programs;
  2. To make sustained efforts to create a transparent, accountable and people-centric administration in the UTs of Jammu & Kashmir and Ladakh;
  3. Improve the Citizen’s interface with Government by promotion of digital governance, citizen centric governance, innovation and capacity building in J&K and Ladakh;
  4. Refine and consolidate successful local Governance initiatives and upscale them across Jammu & Kashmir and Ladakh to bring out the best outcomes of Governance and Public Policy to the UTs of J&K and Ladakh;
  5. To improve the grievance redressal mechanisms by forging greater synergy between Awaaz e-Awam and the Centralized Public Grievance Redress and Monitoring System (CPGRAMS);
  6. Promote the use of e-Office and move towards paperless Secretariats in J&K and Ladakh;
  7. Promote capacity building and personnel administration by formulating mid-career training programs and specific need-based training programs for officials in the UTs of J&K and Ladakh;
  8. Replicate the innovations and best practices in successful national governance initiatives including digital governance, citizen centric grievance redressal, and aspirational districts so as to provide clean, transparent and people centric governance to the UTs of J&K and Ladakh.

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The ID Staff

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