News reports stated that an eleven years old girl from Simdega district in Jharkhand died apparently because her family could not get their food grain entitlement as their ration card was not Aadhaar-linked. I say “apparently” because, in this post-truth age, one never knows how to separate fact and fiction in media reports. There will also be the usual controversy over whether health or nutrition factors were primarily responsible for her mortality, with all commentators blissfully unaware of the close linkages between the two. But, knowing how things work in India that is Bharat, I am certain that the failure to link their Aadhaar numbers to their ration cards must have cost many families access to subsidised food grains. This view is bolstered by reports that seem to confirm that the ration card of the family in question was not linked to the Aadhaar card.
I am not going into the merits of Aadhaar linkage to beneficiary schemes, on which enough heat and sound has been generated without any light. But I am concerned about the haste in rushing in to implement policy measures without adequate backup systems. This has a lot to do with the current obsession in governments to show results immediately. In the Jharkhand case, time could have been taken to ensure that most of the population had obtained Aadhaar cards and efforts could have been made over some months to ensure Aadhaar linkage with ration cards. But the childish enthusiasm of the political and administrative executive of Jharkhand to score brownie points with the higher-ups in Delhi probably led to their claiming that they had managed almost full linkage of ration cards with Aadhaar numbers.
The same issue bedevils MGNREGA payments in Jharkhand as well, with documented evidence that the system of online bank account transfers has resulted in inordinate delays in wage payments. If you think such poorly planned policies have troubled only the really poor, think again. Major financial decisions taken over the past year have played havoc with large segments of society, not because of lack of intrinsic merit, but because of the desire to impress the public that this is a “government that works”.
Demonetisation was intended to be the sledgehammer that would eliminate black money, check counterfeit currency and improve tax compliance through reliance on digital transactions. A year down the road, even after all the travails borne by the long-suffering public, it is evident that the black money scourge refuses to die, the introduction of more and more currency notes in different denominations will be a boon to counterfeiters and that tax compliance will become a reality only when simplified tax structures are in place and when sound legal systems exist to penalise defaulters quickly and effectively. Which begs the question of whether demonetisation could not have been handled in a more graduated fashion, with new currency notes going into circulation before the withdrawal of old currency notes.
The same thought haunts one when observing the hasty digitisation of the GST. Considering that it took thirteen years for this baby to be born, the infancy phase could have been handled better. The “tryst with destiny” has certainly altered the destiny of small retailers and merchants, many of whom find the process of filing returns excessively cumbersome. In its fourth month of implementation, technical glitches still thwart the filing of returns: GSTR1 filing for July has just been completed, with filings for subsequent months pushed to November. Despite the promises of the Union Finance Minister to process refunds expeditiously, CAs are of the view that refunds could take six months or more, affecting cash flows of businesses. Gradual phasing in of GST online systems with continuation of the service tax regime for some more months would probably have ensured less transitional pain.
Ramming Aadhaar compliance down the throats of income tax payers and bank account holders will, I suspect, unleash another Pandora’s Box in the months to come. Again, I am not questioning the rationale but the speed of expected compliance, consequences be damned. Filing income tax returns for FY 2016-17 required all those not having Aadhaar cards as of April 2017 to get them by July 2017. Pensioners and the elderly were particularly inconvenienced. Linking Aadhaar numbers to bank accounts has its own technical problems. Most banks have no robust online mechanism to enable the account holder to verify that her bank account is indeed Aadhaar-linked. Come February 2018, citizens may well be faced with the nightmare (actually, it should be called daymare) of their accounts being frozen, leading them to beg on the streets. The insistence on linking mobile numbers to Aadhaar numbers, apparently mandated by the Supreme Court, is yet another nuisance around the corner.
“Make haste slowly” is a salutary motto for good governance. This tendency of the civil service is viewed unfavourably by professional politicians, obsessed with the five-year election itch: why, even an ex-bureaucrat like Arvind Kejriwal has commented unfavourably on IAS officers sitting on files. Many of us were roasted by Ministers and Chief Ministers when we insisted on listing on file the pros and cons of any decision, probably a reason for at least some of us being overlooked for prize postings. Pointing out all the possible implications of a decision ensures at least that, if Plan A goes wrong, Plans B and C can be put into operation. It is the current fashion to run down the 1991 economic reforms as being rather halting and piecemeal. As one who was in Delhi at that stage, I am happy that even those reforms that did take place at that time went through, given the attachment of establishment politicians to “crony socialism” and the hostility of an established elite to the whittling down of its gravy train.
The rush to push through major decisions has, no doubt, been influenced by the relatively narrow window before the 2019 general elections. If the favourable results take time to mature, the government may well have to reap the whirlwind of short-term resentment. In the present climate of harking back to our glorious past, I take the liberty of recounting the story of Bhasmasura. Blessed by Siva with the boon of turning whatever he touched to ashes, Bhasmasura sought to test the boon on his benefactor. It took the wiles of the damsel Mohini to persuade Bhasmasura (in the hope of acquiring her) to place his hand on his own head and be turned to ashes. Governments would do well to heed this parable. Chasing the electorate (Siva) to test its powers, the government (Bhasmasura) is finally enticed by Mohini (the election process) to destroy its continuance in power through unwise, ill thought out steps. Yet again I resort, ad nauseam ad infinitum, to my favourite quote:
“Those who do not remember the past are condemned to repeat it.”
The author, Venkatesan Ramani, is a retired officer of the Indian Administrative Service (IAS). His work focuses on public policy reform and improving public service delivery systems.
Tweet at Venkatesan: @vramani10
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